Shipping & Returns

Shipping

The Leica Online Store is pleased to offer complimentary UPS Ground Shipping on all orders over $100. For orders less than $100, a UPS fee will be calculated based on location.

  • We currently do not ship to addresses outside the United States.
  • We only use UPS as our official carrier.
  • If you require expedited shipping, please request that at the checkout and a quote will be provided.
  • Note that our warehouse only process orders Monday to Fridays. The cut for pick-up is 2:00 PM EST.So provide extra days when ordering on the weekends.
  • Tracking information will be e-mailed to you when shipment is ready.
  • Our Parcels are always sent with Signature Authorization.
  • If you want to track your parcel, hold on delivery, or waive your Signature Authorization, please sign up  with UPS My Choice®

 

Returns

The Leica Online Store is confident you will be happy with your purchase and the level of service you receive.

  • Returns are accepted within 7 days of receiving the order with original sales receipt. Items must be in new condition, in their original box and include all packing material, blank warranty cards, manuals and all accessories. Products must not be registered.
  • All returns are subject to a 15% restocking fee should any of these conditions not be met. We reserve the right to apply a Final Sale if there is evidence of serial purchase and return activity.
  • Custom and A-la-Carte pieces are non-returnable.
  • Refund will be issued in the same form of payment received.