Shipping & Returns

Shipping

The Leica Online Store is pleased to offer complimentary UPS Ground Shipping on all orders over $100. For orders less than $100, a flat $15 is charged.

  • We currently do not ship to addresses outside the United States.
  • We only use UPS as our official carrier.
  • If you require expedited shipping, please request that at the checkout.
  • Note that our warehouse only process orders Monday to Fridays. So provide extra days when ordering on the weekends.
  • Tracking information will be e-mailed to you when ready to ship.
  • Our Parcels are always sent with Signature Authorization.
  • If you want to track your parcel, hold on delivery, or release your Signature Authorization, please sign up  with UPS My Choice®

 

Returns

The Leica Online Store is confident you will be happy with your purchase and the level of service you receive.

  • Returns are accepted within 7 days of purchase with original sales receipt. Items must be in new condition, in their original box and include all packing material, blank warranty cards, manuals and all accessories. Products must not be registered.
  • All returns are subject to a 15% restocking fee should any of these conditions not be met.
  • Custom and A-la-Carte pieces are non-returnable.
  • We reserve the right to apply a Final Sale and/or charge an automatic 15% restocking fee if there is evidence of serial purchase and return activity.
  • Refund will be issued in the same form of payment received.